UMR is not an insurance company, but a third party like TPA. The UMR Provider Portal makes it easy for healthcare professionals to communicate with their patients about benefits and eligibility information.


By entering your Social Security number or the name of your health insurance provider, you can access this site. UMR is a third-party obligation (TPA) mandated by your employer to ensure your claims are paid properly so that your healthcare costs are kept to a minimum, and you can focus on your well-being.

Using the UMR Provider Portal is free and easy. To use it, you must accept the site’s user agreement. After submitting your form, you can start using it right away. A quote for your services will be given to you once we obtain your tax identification number. For more information, please visit UPMC My Hub with Payroll credentials.


UMR provides online services to registered members, employers/plan sponsors, healthcare providers, producers, and affiliated users. Members login with usernames and passwords chosen during registration. Employers, suppliers, producers, etc.
Members use their One Healthcare ID to log into their secure accounts.

UMR, UnitedHealthcare’s third-party administrator (TPA) solution, is the largest TPA in the country. UMR has long been at the forefront of the self-financing revolution as a UnitedHealthcare company. We seek to offer the client solutions that correspond to their goals and strategies. This includes supporting members’ health and helping to interpret changes in the insurance landscape.

UMR’s customer service philosophy is focused on listening to our customers’ needs and understanding the member experience. This informs all plan decisions from start to finish. We now serve over 5 million members with custom plan designs, cost containment solutions, and innovative services. For more than 70 years, UMR has built lasting relationships that are reflected in our loyal and long-standing clientele.