Resetting Credentials

United Healthcare has acquired United Medical Resources, the two companies announced on Wednesday. United Healthcare’s Southwest Ohio network provides access to more than 6,000 physicians and 47 hospitals.


UMR will be a third-party national administrator that will provide technology and cost management services. The company will continue as before, said Victoria Buyniski Gluckman, who will remain UMR Provider Portal’s general manager.

Gluckman said that United Medical Resources, which has more than 120 customers in the healthcare, manufacturing, retail, and service industries, will maintain its headquarters in the Cincinnati area. The company manages more than 1,400 health plans for more than 400,000 members.

Resetting Credentials At

If we forget the UMR username and password, follow the steps below to recover it quickly.


  • Go to to get started
  • In the event that you forget your password, enter your username or email address
  • Next, click on the “Next” button.
  • You will receive a verification link.
  • Please click the link
  • Finally, you can reset your password.


  • To get started, log onto
  • The Forgot One Healthcare ID link can help you if you have forgotten your username
  • Click the “Next” button after entering your email address
  • Please enter your first and last name if more details are needed
  • You will receive a response to your request
  • The One Healthcare ID will be sent to you if your information matches an active One Healthcare ID account.


Create One Healthcare ID

Your One Healthcare ID must contain the following:

  • 6 to 50 characters
  • at least one letter
  • No space
  • no accented letters
  • None of these symbols: % + ” & [ \ ] ^ ‘ { | } < > # , / ; ( ): * = ~

Create password

Your password must contain the following:

  • Between 8 and 100 characters
  • At least one capital letter
  • At least one lowercase letter
  • at least 1 number
  • No spaces and no & symbol

What is a One Healthcare ID?

One Healthcare ID offers a secure, centralized identity management solution that enables single sign-on to all integrated applications. You register once for a One Healthcare ID and use that One Healthcare ID to access all related apps transparently. You can access self-service tools to reset your password, recover your One Healthcare ID and maintain your profile.